Moving to Australia Covid19

Travel Exemptions - Shipments to Australia

The Australian Government has tightened entry permits for people coming to, or shipping goods into Australia. Additional measures have been implemented by Customs (Australian Border Force) for the clearance of Household Goods and Personal Effects shipments. If you are not entitled to travel to Australia or have not obtained the necessary travel exemptions, we will not be granted permission for the import of your goods and we will not be able to clear your shipment. We will not ship out your goods unless you have a travel entry exemption into Australia. If there is a need to pack up your goods urgently, we are able to pack and keep your goods in Singapore until you have obtained your travel exemption to Australia.

Applying for Travel Exemptions to Australia

You will need to apply for an exemption to travel to Australia within 2 to 12 Weeks of your intended travel In order to apply for travel exemption request, the minimum requirement is that you must have already obtained a valid visa for Australia. You must be able to provide information and supporting documents to for your travel application. Requests may be rejected if the supporting documents and/or information is not sufficient.

Exempt Travellers

You will automatically be exempt from the current travel exemptions if you are: A Citizen or Permanent Resident of Australia An immediate family member of a Citizen / Permanent Resident of Australia A New Zealand Citizen whose primary residence is in Australia and their immediate family members A Diplomat holding a Subclass 995 visa Airline / Maritime Crew You will not need to obtain individual exceptions if you fall into one of the above categories.
CategoryTravel RequirementsCurrent Measures in PlaceRemarks
Australian Citizens / Australian Permanent ResidentsNAAllowed entry subject to 14 day quarantine period at designated quarantine facilities, in their respective port of arrivalNIL
New Zealand citizen usually resident in AustraliaVISA Subclass 444 / Permanent or Provisional VISASRequires proof of residency to presented at check-in before boarding flight
Immediate family member of Australian Citizen / Australian Permanent Resident
(including Spouse, De Facto Partner, dependent children, legal guardian)
Partner VISAS (Subclass 100, 309, 801, 820)
Child VISAS (Subclass 101, 102, 445)
Must provide information to the Department BEFORE Travelling to Australia.
Prospective Marriage VISA Subclass 300Currently denied entryNIL
No VISA in placeNIL
VisitorsVisitors with travel exemptionsAllowed entry subject to 14 day quarantine period at designated quarantine facilities, in their respective port of arrivalNIL
Visitors without exemptionsNot allowed entryNIL

Compassionate or Exceptional Travel Requests

You may be granted a special exemption if you genuinely have an exceptional reason to travel, including compassionate reasons. Even if you are travelling on such grounds, you must still hold a valid visa to travel to Australia, otherwise you will not be allowed to board a flight bound for Australia.


You may use the link below to apply for a travel exemption to Australia. Please also visit Covid-19 and the Australian Border information to get updates on the current requirements and information for applying for a travel exemption. The window for submission is between 2 to 12 weeks of your date of intended travel to Australia. You are not required to book your flight before submitting an exemption request. For more information on travel restrictions and how the Australian government assesses travel exemptions, you may check the departments dedicated webpage Covid-19 and the border.

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