Relocating internationally is exciting, but it can also come with a fair share of financial surprises. One of the biggest challenges people face is comparing shipping quotes — and ensuring they aren’t being overcharged. With so many relocation companies offering seemingly similar services, it can be difficult to know which quote is fair, which is inflated, and which might be missing important details.
If you’re planning a move abroad, here’s how to evaluate shipping quotes carefully so you can make an informed, cost-effective decision.
1. Understand What’s Included in the Quote
When you receive a shipping quote, don’t look at the total price alone. The first step is to understand what that figure actually includes.
A professional moving company should clearly itemise the services they’re offering — such as packing, transportation, insurance, customs clearance, and delivery. Some companies provide a “door-to-door” service, while others only handle part of the process, like port-to-port shipping.
Always clarify:
- Does the quote include packing and unpacking?
- Are all shipping and customs clearance fees included?
- Is delivery to your new home included, or just up to the nearest port?
- Are Destination Port Charges Included?
If a quote seems much cheaper than the rest, there’s a good chance it excludes some of these essentials — which can lead to unexpected costs later on.
2. Compare Based on Volume, Not Just Price
Shipping costs are typically based on the volume or weight of your goods. For international moves, quotes are usually measured in cubic metres (m³).
Be sure you’re comparing like for like. For example, if one company estimates your shipment at 20m³ and another at 28m³, the difference in price might simply reflect the difference in estimated volume, not the company’s pricing structure.
Ask each mover how they calculated your shipment’s size — ideally, this should be based on a detailed home survey or video assessment. Reliable movers will explain their estimate and provide a breakdown of how they arrived at it.
3. Ask About Hidden or Additional Charges
Some companies provide low base quotes but later add unexpected charges. To avoid being caught off guard, ask explicitly about potential additional costs, such as:
- Storage fees if your goods arrive before you do
- Customs inspections or port handling fees
- Extra charges for bulky or fragile items
- Delivery surcharges if access to your new home is difficult
A trustworthy relocation company will disclose these possibilities upfront. Transparency is a good sign that you’re dealing with professionals who value honesty and long-term relationships over quick wins.
4. Check the Quality of Packing Materials and Service
Not all packing services are equal — and poor-quality packing can lead to damage, stress, and added costs.
When comparing quotes, find out what materials the company uses. Do they offer professional-grade wrapping for furniture? Are they using specialised cartons for delicate items? Do they handle disassembly and reassembly?
A slightly higher quote might reflect better packing standards, trained staff, and greater peace of mind — especially for valuable or sentimental items.
5. Look at Transit Time and Shipping Method
Price is important, but speed and reliability matter too.
Ask each mover about their estimated transit time. Some may offer cheaper rates because they use consolidated shipments — meaning your goods share container space with others. This can be cost-effective, but it usually takes longer.
If time is a priority, you may prefer a dedicated container, even if it costs more. The key is to compare each quote based on both cost and convenience, not just one or the other.
6. Evaluate Insurance Coverage
Even the most careful movers can’t control every aspect of international shipping. That’s why insurance is essential.
Make sure you know exactly what type of insurance is included in your quote. Some movers only cover a minimal amount, while others provide comprehensive options that protect against loss, theft, or damage during transit.
It’s worth paying a bit more for a policy that gives you full coverage — especially if you’re shipping expensive items like electronics, artwork, or antiques.
7. Research the Company’s Reputation
Before committing, take time to research each relocation company. Read online reviews, check their website for certifications, and see how long they’ve been in business.
Look out for FIDI or IAM membership — both are international associations that set high standards for relocation companies.
A reputable mover with a solid track record may charge a little more, but you’re paying for reliability, professionalism, and peace of mind — things that are priceless during an international move.
8. Don’t Rush Your Decision
Comparing shipping quotes properly takes time. Gather at least three detailed quotes, read the fine print, and don’t feel pressured by sales tactics or “limited-time offers.”
Remember, the cheapest quote isn’t always the best. What matters most is transparency, quality of service, and the assurance that your belongings will arrive safely and on time.
Relocation is a big step — and choosing the right shipping partner can make all the difference between a smooth move and a stressful one.
When you take the time to compare quotes carefully, you’ll not only protect your budget but also ensure your possessions are handled by professionals who care.
At CM Relocation, we believe transparency and trust should come first. Our goal is to give clients clear, honest quotes and a seamless relocation experience from start to finish. If you’re planning an international move, we’re here to make sure every step is simple, secure, and stress-free.
Request your quote today — and move with confidence.