A FIDI accredited mover is an international moving company that has passed the independent FAIM quality audit run by FIDI, the global alliance of quality-certified movers. Accreditation does not guarantee a flawless move, but it gives you third-party evidence of service quality, financial health and ethical conduct before you hand over your belongings.
CM Relocation is an international mover in Singapore and describes itself as a FIDI accredited mover. This guide explains what that means in practice, what the standard checks, and how to verify any mover who makes the same claim.
What does it mean to use a FIDI accredited mover?
Using a FIDI accredited mover means your move is handled by a company that holds the FAIM quality certification, which FIDI describes as the only independently audited certification programme for the international moving and relocation industry. The company has had to meet industry-specific requirements and keep meeting them over time.
FIDI stands for Fédération Internationale des Déménageurs Internationaux. It describes itself as the global alliance of quality-certified international moving and relocation companies, and all of its affiliated companies work under the FAIM Quality Standard. Its website lets you search for affiliates by country.
The key point is that the quality check does not come from the mover itself. Anyone can say they are professional. An accredited mover has to show it to outside auditors, and the certificate is only as good as the audits that sit behind it.
What does a FIDI accredited mover have to meet?
An accredited mover has to meet FAIM requirements covering service quality, supplier standards, ethics, data protection, risk management and financial health. These are checked through an annual self-assessment, an annual financial review and a full third-party audit every third year, according to FIDI.
The table below turns those requirement areas into what they mean when you are the customer. It is based on the FIDI FAIM certification page, as read in October 2026.
| FAIM requirement area | What it means for your move |
|---|---|
| Service quality and quality procedures | Packing, loading, shipping and delivery follow documented processes rather than individual habits |
| Supplier standards | Partners and subcontractors used on your move are held to defined standards |
| Anti-bribery and anti-trust charters | The company commits to honest dealings, including with customs and competitors |
| Data protection and international compliance | Your passport details, addresses and inventory are handled under privacy rules |
| Risk management | Claims, damage and delays have a defined handling process |
| Financial health | Accounts are reviewed yearly by an independent third party, which reduces the risk of a mover failing mid-shipment |
FIDI says the three-yearly audits are carried out by independent auditors, currently EY. The yearly self-assessment is completed by the mover and sent to the FAIM Coordination Centre.
How does a FIDI accredited mover benefit your move?
An accredited mover offers a more predictable move because its processes, finances and ethics are independently checked, and it works with overseas partners who sit under the same standard. The benefits are practical rather than cosmetic, and they show up at the points where moves most often go wrong.
- Confidence in quality: service delivery, risk management and claims handling are part of what is audited.
- Consistency across borders: an international move needs a mover at each end, and FIDI affiliates in the destination country work under the same framework.
- Ongoing checks: the compliance cycle repeats every three years, so certification is not a one-off.
- Ethical practice: accredited companies sign up to anti-bribery and anti-trust charters, which matters when goods pass through customs.
- Data protection: personal and household information is handled under defined rules.
None of this removes the need to compare quotes and read the terms. It simply raises the starting standard of the companies you are comparing.
Why does choosing a FIDI accredited mover matter?
Choosing a FIDI accredited mover matters because international moving is not tightly regulated in many countries, so a company can advertise itself as a specialist without outside proof. Independent accreditation helps you separate established movers from operators who simply own a truck and some boxes.
The risk is greatest on international moves, where your goods travel through several hands: the origin mover, the shipping line, the destination agent and customs. A problem in one link can affect the whole shipment. Choosing an accredited mover with trusted partners gives you a common standard across those links.
Whether you are moving a family, relocating employees or transferring corporate assets, accreditation is one filter among several. Our guide on how to avoid rogue moving companies covers the other warning signs to check.
Is CM Relocation a FIDI accredited mover?
Yes, CM Relocation states that it is a FIDI accredited mover. It is based in Singapore and handles international moves covering packing, shipping, customs clearance and delivery. As with any mover, you should confirm accreditation yourself using the FIDI affiliate directory rather than relying on a company web page alone.
In practical terms, CM Relocation says its FIDI status means:
- It works to an internationally audited quality standard.
- It uses a network of FIDI partners overseas for destination services.
- It follows ethical and sustainability principles set by the alliance.
- It aims to support customers from the first quote to post-move follow-up.
You can see the full range of international moving services on the main services page.
How can you check that a mover is really FIDI accredited?
To check that a mover is really FIDI accredited, search the official FIDI affiliate directory for the company name and country, then ask the mover for its FAIM certificate. Do not rely on a logo alone, because logos are easy to copy and certificates can lapse if audits are not passed.
- Open the FIDI website and use the “Find a FIDI Affiliate” search for the company.
- Ask for the current FAIM certificate and the date it applies to.
- Confirm which office holds the certification, since a group may have several branches.
- Ask which FIDI partner will handle the destination end of your move.
- Compare written quotes, inclusions and insurance terms as you would with any mover.
You can read the audit cycle and requirements on the FIDI FAIM certification page. For protection against loss or damage, also review moving insurance, because accreditation and insurance do different jobs.
Frequently asked questions
What is a FIDI accredited mover?
An accredited FIDI member is an international moving company that holds the FAIM quality certification issued within the FIDI alliance. It has met industry-specific requirements and is independently audited, so you have outside evidence of quality rather than only the mover’s own promises.
Why choose an accredited mover?
Choosing an accredited mover gives you independent assurance on service quality, ethics, data protection and financial health. It does not replace comparing quotes, but it raises the baseline. It is most useful on international moves, where several companies handle your goods before they arrive.
Is FIDI accreditation important for international moves?
It is a strong signal, not a guarantee. International moves involve partners at both ends and customs in between, so a shared standard helps. Treat FIDI accreditation as one factor alongside references, written quotes, insurance terms and how clearly the mover answers your questions.
How often is an accredited mover audited?
According to FIDI, the FAIM compliance procedure follows a three-year cycle with an extensive third-party audit every third year. In between, the company completes a yearly self-assessment and a yearly financial assessment, so the certification has to be maintained rather than earned once.
Who carries out the FAIM audits?
FIDI states that the three-yearly external audits are done by independent auditors, currently EY. The yearly self-assessment is completed by the mover itself, and financial statements are reviewed each year by an independent third party. That mix of internal and external checks is what keeps certification current.
Is CM Relocation a FIDI accredited mover?
CM Relocation states that it is a FIDI accredited mover in Singapore, providing international relocation services backed by the FAIM standard. As with any mover, you can verify this yourself through the FIDI affiliate directory before you sign a contract or pay a deposit.
Does accreditation guarantee nothing will go wrong?
No. An accredited mover has passed independent checks, but moves can still face delays, customs queries or damage. What accreditation adds is a defined process for handling problems and claims, which is why insurance and a clear written quote still matter.
How do I find a FIDI mover in another country?
Use the “Find a FIDI Affiliate” search on the FIDI website and select your destination country. A mover in Singapore can usually arrange a FIDI partner at the destination end, so ask your mover to name the partner before booking.
Ready to plan your move
If you want to move with a FIDI accredited mover, ask CM Relocation for a written quote and a walk-through of what is included. Request a quote or talk to the team to talk through your destination and timing.